It’s Vacation time! We know, because the RV’s are pulling up at the office.

Hello friends,

We’re in the heart of vacation season here at Mission Repair…It’s obvious. We’ve even seen full-size RV’s pull up and wait for iPhone repairs to be done. It’s a serious thing when your iPhone is broken and you’re sitting the back of the family truckster with nothing else to do but play “iSpy”. Which was a family favorite for me as a kid because we didn’t have portable electronics!

For everyone that is on the road (we had one family stop in from Texas this week to bring in their iPad) and remember that there is no appointment necessary ūüėČ

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Travel safe…and remember that if you are on the road this weekend that it’s Father’s day so make sure that dad gets a break from the wheel. Take him to breakfast and then get him to a hot tub at the next stop. He’ll appreciate it.

Speaking of Father’s Day, we will be sending out our Father’s Day newsletter later today with some awesome specials, so stay tuned and check your email inbox shortly!

Thanks…I wonder what Father’s Day has in store for me? Kids, are you reading this?

Have a good day, Ryan

Monday Hangover? Let Mission Repair Help!

Hello M:R Nation –

Did you happen to drop (or throw) your iPhone 5 and crack your screen yesterday? Yeah, Monday can sometimes have that effect on people. You always hear people talk about Monday and how awful it can be, but you rarely¬†hear about the aftermath of that day. Well, we at Mission Repair do and it’s called “Tuesday at Mission Repair”. We find that we get a string of folks coming into our local offices every¬†Tuesday with a cracked screen and a “I don’t want to talk about it” expression on their face.

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Thankfully, after a visit to our repair center, they know that we have their backs. We send them out of our doors with a new confidence… and a new screen!

Our iPhone 5 screen repairs are completed with care by our highly trained technicians, using the best quality parts and working with one goal in mind: Returning a repaired iPhone 5 back to you! What good is this expensive piece of technology if it is not in your hands? We completely understand this and work hard to make sure that we have it fully repaired and back in your hands in no time!

Here are 3 options on how to start living a life, void of cracked glass:

Email Us: Sales@missionrepair.com

Call Us: 866-638-8420

Visit Us: iPhone 5 Repair! 

Any one of one of these 3 choices will all lead to the same destination… a repaired iPhone 5! So whichever one you chose to click on, just know that you are in good hands!

Cheers, Troy

Wowsers- thanks for stopping by Mission Repair this weekend!

Hello friends-

My General Manager, Troy, sent out a newsletter blast to all of our subscribers and wham…we had a record-breaking weekend.

During our staff meeting this morning, I called out the employees that worked over the weekend to stand up and take a bow. A few of them looked exhausted ūüėČ

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We had a huge number of walk in customers that came by and waited for repairs with a surprising number of new mail-in orders as well. The simple fact is that if you visited our store this weekend, you might have had to wait for a bit. I appreciate your patience, and extend my gratitude. We’re back on track today, and we’ve staffed up at our Mission Repair Express location this week to make sure that we can handle the flow!

At times, running one of these repair businesses can really mount up the stress, but thankfully I’ve got an excellent staff helping me take can of each of our customers.

Have an issue with your experience at Mission Repair or want to give someone you’ve interacted with a glowing review? Send us an email to solutions@missionrepair.com and we’ll be happy to chat.

Thanks again, I’m headed for home to make dinner soon, have a great night!

Ryan

Have you heard about the Deal Of The Month from Mission Repair?

Hello M:R Nation –

This is just a quick reminder of the June¬†‚ÄúDeal Of The Month‚ÄĚ! All month long we will be offering our iPhone 5C screen repair services for the low price of $119.00

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This iPhone 5C has received the Mission Repair Treatment!

 

Do you have broken glass? No touch function? Ink blotch looking LCD screen? This repair service will cover all of those issues! This deal is is ongoing through the month of June! Getting started is as simple as clicking this link: Deal Of The Month! We look forward to seeing your iPhone 5C at one of our facilities very soon!

Cheers, Troy

How do I send my broken phone to Mission Repair?

Hello again folks-

We are constantly asked “How does your service work?” or something to that effect- and we’ve done a good job of explaining this on our website. But I agree that sometimes it can be a little confusing and websites might be easy for some, but unclear to others. Let’s see if this blog might help.

Firstly we take repairs in from all over the USA. We are not just a “local” walk-in type store; in fact, 90 percent of what we do is mailed in. Maybe you didn’t know that.

When a customer places an order with us, there are several options available to get the device in to Mission Repair.

1. You can just send your device into us however you’d like.

That’s right. Many of our customers have packaging material and a way to ship units into us. Simply just use mail, UPS, FedEx or any other carrier of your choice and when we receive it, we’ll input into the repair system.

2. You can have us email you a shipping label.

This is by far our most popular option. Customers can typically find some kind of box to ship their device into us. Once it’s packaged by the customer and an order is placed in our system, an email label will automatically be generated and emailed to the customer. It’s then printed out and taped to the box. This label is pre-paid and will be carried by FedEx. Once the label is attached, the customer then either calls FedEx for a pickup, drops the package at their business shipping department for FedEx pickup, or is taken to the nearest FedEx Office location for shipment.

3. We can send the appropriate shipping materials to you, with a FedEx return label already affixed.

This is for the truly seamless experience. We’ll deliver an appropriate box to you at your location. You slip your device into the box. You seal it with the provided tape. You call FedEx for a pickup, or deliver it to the nearest FedEx Office location. Simple, fast and even my grandmother could figure it out. You know grandmas need help from time to time!

4. Just drop it off at one of our locations.

This is clearly for those customers that are within driving distance from one of our stores.

Just stop on by during normal business hours and drop it off! We don’t require appointments, and are open 7 days a week for your assistance. Come on in and say hello, we’re happy to have you stop by. Don’t see a location in your area? Just hang tight. We are talking about our next location that will be announced soon!

Thanks for reading, I’ll be back soon with more great info.

Ryan