We all need it overnight.

Hello friends-

Have you had to send anything overnight to anyone, anywhere recently? I just had to mail a letter (I’m talking USPS Priority Mail) to a P.O. Box, and when I went to our local Post Office, it cost me $24.85 to mail a letter (not even a package!) overnight to my recipient.

I was surprised at the amount. I mean this wasn’t a 10lb package, it was a letter for crying out loud. I understand that there are costs involved, especially when I requested OVERNIGHT service, but it just seemed high until I talked to the person beside me that said “if you send it FedEx, it would have been $60!”

Well, I would have sent it via FedEx from my office at Mission Repair, but FedEx doesn’t service overnight to Post Office Boxes. I had no choice but to use the Post Office. Why does the price seem high to me?

We send iPods, Tablets, Computers and a multitude of devices all over the country every day and we only charge $9.99 to send a 1 lb box anywhere in the USA. Well anywhere that’s not a P.O. box! That means any physical residential or commercial address. i.e. your house or work!

It’s $9.99 because we only are charged $9.99 from FedEx…

We don’t make any money on the shipment of course- we just pass the savings onto our customers that want and need overnight shipping. With the shear number of packages that we send we’ve been able to negotiate down our rates to astounding lows.

I spoke to a customer today that said “I live and die by my iPhone. I can’t be without it”. I can certainly understand the priority if you literally live and die by your device. Personally, if I lost my device I probably wouldn’t shed too many tears; in fact, a lot of my daily stress would probably go away. But to others, it their business, or their lifeline, or their only means of communication to the rest of the world and that’s why we offer overnight shipping options on all of our repairs. “Get ’em done fast” I always say.

It sounds like I could charge at least $24.85 for 1lb. overnight shipments…but I won’t. It doesn’t seem right to me so we’ll keep up the pace that we are currently at, and keep offering savings to our customers – which we know you like!

The last part of the rant today – it was about the line at the Post Office. Argh, I’ll save that for another blog!

Take care, have a great weekend. Ryan

Weekend Plans?

Hello M:R Nation –

You know it’s Friday when you hear that question!  Yes, Friday.  A day to think back on all of the weeks accomplishments and to look forward to all the fun activities/ hours of relaxation. Since the weekend is only about 2 hours away for some of you lucky folks, I wanted to post a quick blog, reminding everyone of the awesome coupon code that we are currently offering and to review our weekend hours.

If you are out and about, or browsing the interwebs this weekend and find yourself in need of a Tablet, Smartphone or Laptop repair + enjoy saving money, you’ll find this treat to be super sweet!  We’re giving a 14% off coupon to everyone (even those not graduating) that began yesterday and lasts through May 31, 2014. 14% off in honor of the class of 2014!! This is a great opportunity for some real savings and what better time to take advantage this weekend! 

We will be opening at 10am on both Saturday and Sunday and remain open until 5pm! This should give you ample opportunity to visit one of our locations to call us up to get your order started! If you do decide to visit us at our Olathe location, please be aware of the pesky road work and consider the alternative route:

Cheers, Troy