We Will Never Forget The iPad 2!

Hello M:R Nation –

With yesterdays news, it’s clear that Apple has decided to take the iPad 2 out to the pasture. What has long been the superstar, entry level iPad for many people, is now just a memory and I gotta tell you, it gets me a little emotional. This is the iPad 2 we are talking about! It’s really what changed the game for all tablets from here on out.

While Apple is bringing back the iPad 4 to replace it as the entry level model, it doesn’t make this hurt any less. This is the iPad 2 we are talking about! We all know the original iPad was just a testing ground for what is and was the best ever tablet released. If you are a company and about to release a tablet and it does’t match the power and overall usability of this 3 year old relic, you should probably go back to the drawing board…

So, enough of my rant…

cracked_ipad2

Having iPad 2 problems?

With Apple saying goodbye to the iPad 2, we wanted everyone to know that Mission Repair will never forget it and we will never stop servicing this awesome machine! We believe the iPad 2 will live on because of folks like you. You are here because you have decided to repair, not replace your iPad 2 and we applaud your decision! Not only are you saving yourself some cash and helping with the worlds e-waste issues, you are helping this titan live a long, well deserved life.

So what kind of services do we offer for the iPad 2? That is a great question! Here is a complete list of what Mission Repair offers:

iPad 2 Glass and Digitizer Front Panel Repair Service - BlackiPad 2 Glass Repair Service (Black)

iPad 2 Glass and Digitizer Front Panel Repair Service - WhiteiPad 2 Glass Repair Service (White)

iPad 2 Bezel Repair - Black or WhiteiPad 2 Bezel Repair w/ Back Plate Modification

iPad 2 LCD Screen Repair ServiceiPad 2 LCD Screen Repair Service

iPad 2 LCD & Glass Screen Repair ServiceiPad 2 Glass & LCD Screen Repair Service (Black)

iPad 2 LCD & Glass Screen Repair ServiceiPad 2 Glass & LCD Screen Repair Service (White)

iPad 2 Head Phone Jack Repair Service.iPad 2 Head Phone Jack Repair Service.

iPad 2 Speaker Repair Service.iPad 2 Speaker Repair Service.

iPad 2 Home Button Repair Service.iPad 2 Home Button Repair Service.

iPad 2 Docking and Charging Port Repair Service.iPad 2 Docking and Charging Port Repair Service.

iPad 2 Power Button Repair Service.iPad 2 Power Button Repair Service.

iPad 2 Volume Button Repair Service.iPad 2 Volume Button Repair Service.

iPad 2 Mute/Rotate Lock Button Repair Service.iPad 2 Mute/Rotate Lock Button Repair Service.

iPad 2 Battery Repair Service.iPad 2 Battery Replacement Repair

iPad Logic Board Repair ServiceiPad Logic Board Repair Service

iPad 2 Front Camera Repair Service.iPad 2 Front Camera Repair Service.

iPad 2 Back Camera Repair Service.iPad 2 Back Camera Repair Service.

As you can see, we offer a very complete line of repair services. It’s safe to say that we have a solution to any iPad 2 problem that you may be experiencing! Have any questions on any of the above services? We would love to chat! Give us a call at 866-638-8402, we are all ears!
Cheers, Troy

Our Second customer at our new retail location…

Hello again friends- if you read my last blog, you heard from the very first customer out at our new retail location, Mission Repair Express, in Mission, Kansas.

What about the second customer…did we even get a second customer you might ask?

ribbon cutting

We did open up on Monday of this week, March 17th 2014, and I’d like to thank all of these people that came in on Monday to visit our new location and set up repair orders with us:

Lori D.
Keith V.
Savannah M.
Shane M.
Jeff H.
Keith V. (again!)
Rick V.
Vipul B.
Doug T.
Ernesto P.
Donna M.
Danielle R.
Mike L.
Renee A.
Jennifer S.
Mindy D.
Dan H.
Brian H.
John. B.
Erica B.
Sheila B.
Darin C.
Rob S.
Katy H.
Hardy C.
Murl B.
Lori B.
Linda B.
Robert M.
Kathy C.
Dennis G.
Mike B.
Bryson J.
Fernando L.
and of course, our very first customer, Jim. G. who came in a little early!

We wouldn’t have had a successful opening without you. There’s an unbelievable amount of effort that goes into starting a new location and because you watched and listened and read our newsletter you made the effort to come in and check out our new location. It was a fantastic “christening” and fire test for us, thank you all for becoming the newest friends of Mission Repair and Mission Repair Express. I sincerely appreciate every one of you.

Have a great day, Ryan

Our first customer at our new retail location…

Hello friends, it was pretty fun. Our first customer at our new retail location was a gentleman by the name of Jim G. (and his wife) that actually stopped in 2 days before we opened as I was “testing” out our open sign.

Screen Shot 2014-03-19 at 8.21.10 AM

The open sign was one of the last pieces to go up; it was a detail after all of the marketing and fixtures went in. I mounted the sign in the window, rolled up the power cord, stapled the cord to the wall, turned it on, and then Jim and his wife came walking in. I was dusty, dirty, tired, and not ready…but Jim and I worked this “first sale” out together! I received an email form him today, this will tell a lot:

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Testimonial…

My 3rd grade daughter dropped her iTouch and shattered the screen. I would have taken it to the Apple store for repair, but the atmosphere in Apple stores annoys me, so I typed “shattered screen 5th generation iPod Touch Kansas City” into my web browser search bar. The top result was Mission:Repair. I looked at the hours of operation and realized there was only 30 minutes before they closed and I had a 20 minute drive to get to the store.

We made it to the store with 10 minutes to spare. We walked into the establishment to the dismay of the owner and his mother. Why dismay? Well, when I found the store location on the web and I didn’t realize this was a new location and wasn’t yet open. The front door was unlocked so the owners could carry items from their cars into the store, but it wasn’t open to walk-in traffic.

So… We walked in, and apologized for showing up so late in the day, but needed to get my daughter’s iPod repaired. The owner explained they open for business on Monday (March 17), but he was excited I found the store and helped me despite the fact they weren’t actually open for business. He had his sales/order system up and running, so he was able to put me into the system and get a ticket for my order, but since the store wasn’t fully functional he couldn’t print the ticket (he was able to email it). He apologized for not having “something to give me saying he had our iPod”, but it wasn’t a big deal as I had already received the email on my phone. He told me he would be in and out of the store over the weekend and would have the iPod for me the next day, Saturday (as I later would find out, they offer next day service on all iPod and ITouch repairs).

We went back to pick up my daughter’s iTouch and was thoroughly impressed with what happened next. The owner’s wife was there and she was so grateful to us for being their “1st customer” at the new location. She then explained how she and her husband wanted to offer us a significant discount on the repair and also gave us three gift certificates to help spread the word about their company. We told her we would absolutely spread the word as their customer service went above and beyond what anyone should expect from the owner’s of store that is not officially open. Hoping we don’t require anymore repairs to our devices, but if we do, we will definitely be using Mission:Repair!

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So there you go, a great story from a wonderful couple that just needed a little bit of help with their cracked iPod glass. We are on a fantastic roll out at Mission Repair Express, and we encourage you to come visit us.

We are now open daily, 8am to 7 pm Monday through Friday, and 10am to 5pm Saturday ad Sunday. Our ribbon cutting is taking place on 4/1/14 at 4:30…be sure to come out and stop on by for some cookies, coffee and surprises. Thanks again for all of our newest customers that came to our Express location, we appreciate each and every one of you!

Best, Ryan