Hello again everyone, it was a stressful night last night.
Actually, I had just posted a thank you blog and was excited about the fact that we were going to hit a record number of orders yesterday when all of the sudden our servers went down and our website and database were off line. I grabbed this image to illustrate how I spent my time:
Actually we had a 6 hour blackout. Or hosting site had a power outage, their backup generators failed, and the entire floor of servers went completely black – for about 6 hours.
So as a business owner that relies on the internet (and power) for success, I was crumbling by the second. Luckily it was at the end of the day – albeit a busy time of the day for our internet sales to develop – and most certainly the time of the day that we would have hit our record order count. With the site being down it made it impossible for you, our customers to place any orders yesterday evening. I am so sorry!!
With all of this technology, we are still reliant on simple things (like electricity!) to make it all work. I thought we were safe – by having backup power – but it seems like we need “backup backup power” just in case.
For any inconvenience that this may have caused, I’m running a 15% off coupon now through Sunday night 7/15/12. Just enter “ISP” as your coupon code and watch that 15% disappear for any service on the Mission Repair website.
Thanks for your patience, talk to you soon, Ryan
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