Mission Repair is now open 7 days a week!

Hello folks, this has been some time planning and in the making. . .

Mission Repair is now open 7 days a week! What’s the big deal you ask?

Well we have really taken a firm hold on our local market and with our commercials more and more customers a flowing into our repair center than ever. Yes, I know that there is a line a times in our front office and this is one of the reasons that we’re expanding our hours of operation.

What does it take to be open on the weekends? Well we need a full staff of customer service agents, technicians and shipping personnel to keep the flow of business going. Here are some of the benefits that you’re going to see with Mission Repair:

1. Open 7 days a week.
2. Live customer service representatives answering the telephones during business hours!
3. Live Chat on the website during business hours.
4. While-you-wait repairs performed every day of the week!
5. Shipping 6 days a week! That’s right, we can have you item shipped out on Saturday for Monday delivery!
6. Receiving 6 days a week! We will be staffed to receive any packages from UPS, Fedex, DHL or the USPS now on Saturdays to get your repair processed even faster.
7. Support, support, support. We are here for you, open and available.

Now, I know that some of you ask for us to be open 24 hours/day. OK, I’m working on it, but that’s really a different animal in itself. If things keep going as they are, then we will add second and third shifts as required. I better get some sleep now!

Alright, it’s time to change the voice mails and rest of the website to add the new hours of operation. I’ll talk to you again soon!


Knights of the Round Table, unite!

I’m just moving on to a more personal note about Pizza. How does the “Round Table” and Pizza make any sense in the same sentence?

For those of you that live on the West Coast, that should be easy!

I was out of town all last week in Nevada and just had to pick up some of my favorite pizza from Round Table Pizza. “The last honest pizza!” It brought back memories of high-school. My buddy Larry and I would go to Round Table on Friday nights and share a large pepperoni pie and then cruise for girls. The one that that was certain- we always got the pizza!

I should no longer get a large just for myself so I had to come back to reality and order a small pepperoni pie. It was so hot, cheesy and smelling so good I gobbled it up only sharing when I absolutely needed to 😉

Here’s a small “Ryan” tidbit: My mother had a part-time job at Round Table Pizza in San Jose, California when I was a kid. It’s still just as good!

So I’m dreaming of opening a Round Table here in Kansas City – franchises are available. I will let you know when I open up shop!! Maybe we can repair iPods while-you-wait and much on a slice. Hmm, am I on to something?

Take care, Ryan

Does the iPad use Gorilla Glass?

Well according to Alexander Miles, a senior double-majoring in Materials Science and Engineering and Optical Science and Engineering of the University of Arizona. . .the iPad does use Gorilla Glass for it’s glass panel!

The fact of the matter is that the iPad 2 glass panel is just 0.62mm thick compared to the 0.85mm thick original iPad Glass. And the iPad 2 is using aluminosilicate glass which is touted as “highly damage-resistant and protects the world’s coolest gadgets from everyday wear and tear.”

Gorilla Glass is made by Corning – and Gorilla Glass is aluminosilicate glass. Corning, you know the glass experts that have been making household items for us for decades? It just seems like a great fit for electronics manufacturers to go to the experts in glass to make their devices look great and be as durable as possible.

Corning has come out with “Gorilla Glass 2” which is as tough and scratch resistant as ever to withstand the unexpected abuses of everyday life. It’s thinner, enabling sleeker devices, brighter images, and great touch sensitivity.

It makes you wonder why Apple doesn’t just tout the use of “Gorilla Glass” in their devices? If you visit the Corning website, there’s a long list of Manufacturers that advertise and state that they use the amazing Gorilla Glass – but there’s also another disclaimer:

So I wonder who is on this list of “hidden” customers? We all know that the brainpower at Apple, Inc. has their reasons for being secretive and wanting to protect their brand – but heck what’s the harm in touting that you use the best glass in the business?

But let’s take it a step further. . .the best glass in the business isn’t stopping breakage and cracks from happening on the iPad. Take a look around the internet and you might find a “less than scientific” drop test of someone that’s willing to just smash a device. Or give us a call at 866-638-8402 and we can discuss the condition of the units we get in for glass replacements. We are receiving an unprecedented amount of iPads in for repair – and I don’t care if you have Gorilla Glass or not – GLASS is GLASS.

There’s one universal problem with glass. It breaks easily.

Remember that even Corning doesn’t make any claims that these glass panels are tough against drops – they merely state “highly damage-resistant and *Gorilla Glass* protects the world’s coolest gadgets from everyday wear and tear.” Wear and tear is not dropping an iPad on a moving treadmill!

We are running a special on iPad 2 glass repairs as they are the deal of the week right now, no coupon necessary. Just let us know if we can help!

Take care, Ryan