Santa Clause is coming to town, and he’s bringing a Christmas special.

Wow, I just looked up and noticed that it’s already December 21st! Yikes, I better get my Christmas shopping done asap 😉

So the other day I was up at the North Pole, see proof of my claim:

And was talking to Santa. I was actually trying to make sure that I was not on the “naughty list”, when he suggested that I offer a special deal to those walk-in customers that we receive at our main service center in Olathe, Kansas.

Since we will be closed Friday – Monday this week, tomorrow we are waiving our front-of-the-line fees for any customer that comes into our shop and needs a repair. We have actually run this special several years in a row now, my technicians really don’t like it, my General Manager hates it, but I LOVE IT.

Stop on by our location and we will do your repair while you wait for no extra fee. I’m talking about iPod repairs, iPhone repair, or Mac Screen repairs! There’s no coupon necessary, just stop on by for your service and as usual there’s no appointment necessary. Merry Christmas everyone, and I hope to see you tomorrow at the office!

Take care, Ryan

We’ll take the punishment so you don’t have to.

“Medic!”

I heard this earlier coming from the tech room and unfortunately it can be a common occurrence here at the Mission Repair.

I’d like my customers to think of it this way; let us go through the pains of the repair. Many customers try to perform repairs on their own inevitably to only hurt themselves (or their device) in the process. Most of our repairs are glass screen repairs and this is clearly the more “dangerous” type of service. . .because there’s broken glass involved. Our troops at Mission Repair are fully trained (and insured I might add) to work on these delicate yet dangerous services. We know the risks involved.

Today’s victim was Ryan Flynn – a.k.a. “Flynn” around here. Flynn is an active Marine, a rugged individual with extensive military background and a strong spirit. Here he is today:

Rub some dirt on it and get back in the game!

OK, this is an exaggeration – he did cut himself, but I want to assure you that he did not need stitches, nor this many bandages, or even a call to his mommy. Flynn “manned up” and cleaned his wound, wrapped a band-aid around it and went back to work.

It’s the hazard of the job, and we love it. We’re on the front lines every day and we’re here to protect you. Leave the repair job to the experts!

Take care, Ryan