Did you know that we repair logic boards?

Hi again everyone, I just got off the phone with a customer that asked “do you repair iPod logic boards?”

My answer is “YES”!! We are a repair company and we can repair logic boards. The logic board is the main board (also called mother board or the brain of each unit) and sometimes these boards can fail over time. They can even fail when a unit is dropped or if it comes in contact with water. We can surface mount solder or through-hole solder. Heck, a lot of the batteries in these “iDevices” are soldered on so your repair company needs to know how to do this! We have the diagnosing capabilities to resolve tons of unknown or nearly undetectable issues.

Why is this important?

Well there are other businesses out there that DON’T offer logic board repairs. This is a key ingredient to having a successful repair business because we can do it all. Don’t settle for less.

Not only can we repair iPod logic boards, we can repair iPhone, iPad, and any laptop computer logic board (this includes Windows based computer and Mac Laptops). If we can’t repair it, there’s NO CHARGE – because frankly there are times that the repair can be too entailed or the circuitry can be too fried or beyond repair, but we are up for the challenge.

So rest assured when you send your device to us, you have the full gamut of options and we’re on your side.

Thanks, Ryan

New Year Resolutions!

Good day folks, I was just sitting here in my office planning the rest of the week out and noticed that it’s almost 2012. Yikes! Time flies when you’re having fun.

So have you been thinking about your New Years Resolutions?

If you’re stumped, just print this list out and carry it with you. It’s a NO FAIL way to have a happy and productive 2012:

1. Exercise more. I know that this is a common one, but it’s truly the key to a better life.
2. Learn something new. Try it, it’s fun to take up a new hobby or acquire a skill that you never had, even if it seems simple or pointless.
3. Drink more water. I’m not kidding with you, drink more water and it doesn’t matter how much you’re drinking now.
4. Have that iPhone repaired. You’ve been using it cracked for some time now, give Mission Repair a call and have it taken care of!

So there you have it- the keys to a happy 2012. Do you have something that I should add to this list? Just let me know!

Thanks, but seriously have a great New Year Holiday this weekend.

Best, Ryan

Ok, settle down, I’m still here!

Well it’s been a few days since my last blog, to be honest after the Christmas holiday (we were closed Friday through Monday) we have had back-to-back record breaking order days over here at Mission Repair.

In years past, this week is typically “slower” for us, but this year it’s different. Like much different. I planned on our new office expansion based on the fact that it would be slow. . .there’s nothing like working around the construction workers with all the hammering and ruckus!

Here’s Scott answering 2 phones, typing an email, finishing an iChat and closing a sale while sitting in a pile of boxes – we are a little crammed but we’re remaining flexible:

If you call in and get Scott, you’ll instantly know that you’re in good hands!

Well it doesn’t phase us 😉 actually I can tell by the staff at the end of the day when the phones stop ringing and I hear a collective “WHEW” – that maybe they are phased just a little bit. The good news is that we are rocking over at Mission Repair.

Well it’s almost 5 pm over here and time to take a short break before the night shift arrives. Have a great night and I will be back tomorrow with some awesome business news.

Take care, Ryan

Santa Clause is coming to town, and he’s bringing a Christmas special.

Wow, I just looked up and noticed that it’s already December 21st! Yikes, I better get my Christmas shopping done asap 😉

So the other day I was up at the North Pole, see proof of my claim:

And was talking to Santa. I was actually trying to make sure that I was not on the “naughty list”, when he suggested that I offer a special deal to those walk-in customers that we receive at our main service center in Olathe, Kansas.

Since we will be closed Friday – Monday this week, tomorrow we are waiving our front-of-the-line fees for any customer that comes into our shop and needs a repair. We have actually run this special several years in a row now, my technicians really don’t like it, my General Manager hates it, but I LOVE IT.

Stop on by our location and we will do your repair while you wait for no extra fee. I’m talking about iPod repairs, iPhone repair, or Mac Screen repairs! There’s no coupon necessary, just stop on by for your service and as usual there’s no appointment necessary. Merry Christmas everyone, and I hope to see you tomorrow at the office!

Take care, Ryan

We’ll take the punishment so you don’t have to.

“Medic!”

I heard this earlier coming from the tech room and unfortunately it can be a common occurrence here at the Mission Repair.

I’d like my customers to think of it this way; let us go through the pains of the repair. Many customers try to perform repairs on their own inevitably to only hurt themselves (or their device) in the process. Most of our repairs are glass screen repairs and this is clearly the more “dangerous” type of service. . .because there’s broken glass involved. Our troops at Mission Repair are fully trained (and insured I might add) to work on these delicate yet dangerous services. We know the risks involved.

Today’s victim was Ryan Flynn – a.k.a. “Flynn” around here. Flynn is an active Marine, a rugged individual with extensive military background and a strong spirit. Here he is today:

Rub some dirt on it and get back in the game!

OK, this is an exaggeration – he did cut himself, but I want to assure you that he did not need stitches, nor this many bandages, or even a call to his mommy. Flynn “manned up” and cleaned his wound, wrapped a band-aid around it and went back to work.

It’s the hazard of the job, and we love it. We’re on the front lines every day and we’re here to protect you. Leave the repair job to the experts!

Take care, Ryan