Excellent Customer service, it’s a reality at Mission Repair.

So I keep on touting about our customer service at Mission Repair and I’m always talking to my staff about providing good customer service.

This is how our customers feel after working with Mission Repair 😉

Scott stood out today as I got this email from a customer:

——————-
“Hello my name is Caleb and I wanted to brag on a customer service rep I just dealt with for the first time today. His name is Scott and he was the most helpful anyone has been in a long time for me dealing with orders. He was very kind and overall helpful. I’ve in the past few weeks dealt with some companies that I never will be dealing with again, Scott helped me get the individual part I needed that apple themselves wouldn’t help me with. He was fast, enjoyable to talk to, very personable and just all in all was a good customer service experience. Above all he was knowledgeable of what he could help me with and went above what others have. I felt comfortable placing my order and he gave me all the information I needed promptly. Five stars. Ill be doing business with your company in the future. -Caleb A”
——————-

Yeah Scott that’s how it’s done! Scott and I have been working together for years and as I told Caleb in my response to him, Scott believes in Mission Repair. When the employees believe, the rest is easy.

Have a great weekend everyone, Ryan

One thought on “Excellent Customer service, it’s a reality at Mission Repair.

  1. Pingback: The Manager's Role in Building a Customer Service Culture | CallCenterBestPractices.com

Leave a Reply

Please log in using one of these methods to post your comment:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s