Price drops on iPhone glass repairs!

This is my quick attempt to illustrate a price drop. Get it? Price drop? Ha, I’m so easily entertained. Give me a break my noodle is fried, it’s Friday afternoon and I’m ready for the weekend coming up. I want to watch some football and relax!

Well, this afternoon we’ve dropped the prices on our 3G iPhone Screen Repair and 3GS iPhone Screen Repair services and Do-It-Yourself iPhone Glass Repair kits. Why?

Well we just received another price decease from our vendors. This means we are passing on our price decreases to you. Many businesses would just keep the pricing the same to make more money. While this is a worthy idea, I like the thought of extended the price decrease to you, our customers, as an equally worthy cause. And that’s it!

Well, we’re going to be closing up in the next hour and we’ll be back on Monday. Until then, have a great weekend and I’ll talk to you next week!

Best, Ryan

Mission Repair has gone International!

Hello all-

We’ve been busy working on our site to bring yet another level of service to our customers. . .by now offering International Shipping. Many customers have requested this for years, and until now it’s just been too cumbersome and too much work to ship Internationally. Well thanks to the hard work of my team and our partnership with FedEx, we have the means and the automated capability with our servers to make shipping abroad a snap.

So why is it so easy? Well, since we’re a trusted FedEx Power Shipper we are pre-approved for International shipments and pre-cleared with customs. We’re also using electronic trade documents so there’s no more packet of “junk” on the outside of our shipments to get lost or misplaced. The package is clean, the shipment is clean, the customs clearance happens even before customs receives the package, and the item is delivered to your International location within a couple of days.

So, there you have it. Another Mission Repair feat. International shipping on iPod Repair Parts, iPhone Screens and Assemblies, MacBook Screens, and iPad glass. We want to share our ability with the world, and now we have.

Thanks. . .look for this news, well, in the news tomorrow. You heard it here first! – Ryan

HTC HD7 Repair = Success!

Good afternoon folks, we’ve just launched a brand new service for the HTC line of cell phones, the HTC HD7 Screen Repair. This new HTC Smartphone boasts Windows 7 operating system and it seamlessly brings together work, play and family. It features the largest screen on a Windows phone, and it can break very easily!

Here’s a unit that we received broken:

And here it is after the repair fully functional and ready to ship after our QA process:

Once again, I love adding new products and services to our website – it’s the Mission Repair way and we’ve really thickened our line of Smartphone services lately. Need to know more? Give us a call at 866-638-8402 to talk to a friendly service representative!

Thanks, Ryan

The truth about the iPhone 4 Glass Replacement!

Hello everyone, this post is in response to the THOUSANDS of you that have read my earlier post about iPhone 3G Glass and Digitizer Replacements. I just need to clarify some of the questions that we receive constantly about this particular repair.

The dreaded iPhone 4 “cracked glass” issue!

We are flowing a massive amount of 3G Glass Replacements through our business these days – iPhone 4 parts and repairs are steadily growing and I want to clear up a few inquiries right here:

1. The 3G/3GS Glass and Digitizer WILL NOT WORK in your iPhone 4. As they look similar, they are 100% different products and not interchangeable.

2. The iPhone 4 Glass Repair is more expensive than the 3G and 3GS iPhone Glass Repair. The reason is that the iPhone 4 version of the glass was an assembly of the glass, digitizer, and LCD screen. The 3G version has a separate LCD screen, and therefore it’s a less expensive assembly.

3. You cannot just replace the glass on the iPhone 4. To fix a cracked glass on an iPhone 4 we must replace the glass, digitizer and the LCD as I stated above. These parts are (for a lack of better term) “fused” together from the factory. There is just no way to safely separate and reuse any of these parts.

4. You cannot use “plexiglass” and perform your own “cheap” repair. This is ridiculous. I have seen posts advising this and I challenge anyone to prove that they can get the touch digitizer and LCD off of their broken glass front and get it to work with a home made plexiglass front. Can’t be done.

5. We do sell “Do-it-yourself” iPhone 4 Glass assemblies. You can find them on our website. The 3G version is much easier but it’s still only for the very “technically inclined” end user.

This will help with some of the common questions, for sure. We know that there are many theories out there but you can take solid advice from us here at Mission Repair. We’ve repaired THOUSANDS of units and it makes perfect sense to listen to the voice of experience. Still have questions? Give us a call at 866-638-8402 and we’ll get you on the phone with a technician right away!

Thanks everyone, have a great weekend. Ryan

We answer the phone!

Hello all- it’s a slamming Monday morning here at Mission Repair and we’re keeping up. In fact, when it’s necessary I’m the “backup” telephone “answerer” – yes, even I am not above answering the phones here on the front line at the office. I mean, I know that when you need an iPhone repair, getting a voicemail isn’t going to do you any good! One of my employees took this pic of me today in my office – it’s proof 😉

Ryan Arter: The art of Customer Service!

So during this call, a customer told me that they called 2 other competitors and we were the only company to answer the phone. In fact, I had a great conversation with this customer who needed a 17″ MacBook Pro Glass Repair. Come to find out, we were $500 less than what they expected, we offer a 24 hour turnaround, and we offer same day pickup on their MacBook Pro in South Carolina. They were blown away.

Nothing has changed here at Mission Repair. It’s just the way we do business. If you find our customer service to be any different, I want to know about it!

Hey, thanks for reading, I’ll be back soon!