Hello everyone. It’s been a heck of a day here at Mission Repair. . .we are wrapping up our open house and we had a fantastic turnout of folks that flowed through from about 11am to 3pm. . .I didn’t have a formal count but every time I turned around there was a new group of faces waiting to meet us (100’s of faces today!). Thanks to everyone that attended and made this day a special one for us!! We started the day with a ribbon cutting and the entire company gathered up to take a pic:
After the outdoor event (what a beautiful day too!) we opened up the doors to the business. First stop. . .Mickey the Cotton Candy Man in the lobby. I was able to get first draw on some fresh candy:
Then we moved up to the Mission Repair cafe for a hot catered lunch and drinks:
Finally, as the grand finale, we gave away several prizes including the new legendary iPod Touch Gen 4 with Facetime. Yeah, it was a great event! To be brutally honest, when I organize these types of things it’s very time consuming and distracting. Sometimes I even wonder if it’s worth doing. Then the day arrives, the turnout was great, I made a lot of new friends, and we were even able to take in about 40% more walk-in repairs today than normal.
More importantly though, my employees were able to participate, take a little time to hang around during the workday and have a meal as a group. Without them, this business is nothing. As a business owner, it’s easy to get wrapped up in the stress of “business” and as we all know, life in general. It’s also easy to take your employees for granted – I know, I’ve been taken for granted and even taken advantage of by others I’ve worked with. Mission Repair is built around pride, confidence, understanding and trust. From my perspective, it’s how the world should work. I’m trying my best.
I want to give a special thank you to the Esau family for showing up as a force. It’s good to have “my house” filled with great people!
Thanks, talk to you soon, Ryan
P.S. That 20% coupon for repairs today is still good until midnight! See my previous blog post for details!