New employee Avatars on the website to help your iPhone Repair!

Hello again, I’ve just been working the blogs hard today. . .I wanted to reach out and let you know that we added a cool new feature to our website to help make your customer experience more enjoyable. Keep your eyes out for avatars of our employees (including myself, of course):

Here’s my avatar on our about us page!

When you see these avatars on a specific page, it means that the page has been sponsored by that individual employee. Also, you have the opportunity to click a button and email that employee directly for expert advice, questions or ordering information. Cool? Yup! Need help with that 3GS iPhone Glass Repair? Just email Phil! Have a question about that 13″ Unibody Glass Repair? Just email Charley! Avatar like these are all over the website.

It’s just too easy.

OK, heading back to the trenches, talk to you again soon, maybe even again today!

Thanks, Ryan

Same Day iPhone Repair Service announced!

Hey there everyone! We are now offering a same day, “Front of Line” repair service for iPhone and MacBook customers that need the fastest turnaround possible. When ordering services from Mission Repair, just look for the option that says:

Front of Line, Same Day Service!

If you select this option, we will immediately perform your service and get the unit shipped back out the same day it is received. For example, we have this new “Front of Line Service” option on our very popular 3G iPhone Glass Repair.

We’ve had a growing need for same-day service and we’re happy to announce it. Even though we’ve based our business around our Award Winning 24 hour repair model, there is constant customer requests for same day turnaround. We understand that many customers use their iPhone for business and general computing needs so quick turnaround can be essential to them.

We offer our services NATION-WIDE and each repair comes with unbeatable customer service and a 30 day 100% refund policy. We can even have your unit picked up at your location and delivered back to your location overnight. Return overnight FedEx shipping is just $9 for iPhones!

Thanks for stopping by, my technicians love this new program! 😉

Ryan

New phone system installed!

Hello friends- it was a late night here at Mission Repair – as we just upgraded our telephone system. The number of calls, especially since we added our exclusive MPG iPhone Protection Plans (like insurance for your iPhone) we just needed to make the upgrade!

I know it sounds simple or like basic business, but our new phone system is fantastic. It can handle several questions before you even need to speak to a live customer service representative. Of course, you can always get a live customer service rep on the phone during normal business hours, that’s never a question. However our system will now queue up the calls and give you an approximate hold time and position in line, if a line ever mounts up. What does all of this mean for you?

It’s a more efficient Mission Repair and a better customer experience. Period. That’s why we do it.

Try it out! Give us a call at 1-866-638-8402.

Take care, Ryan

It’s official – we’re expanding our Blackberry Service lines!

Yup, it hit the press lanes today- Mission Repair is now offering Blackberry Trackball Repair services to the entire Nation!

Our process includes expert replacement of your failing Blackberry trackball with a brand new assembly and new trackball all within 24 hour of receipt. Here’s a partial list of our newest Blackberry Trackball Repair services:

* Blackberry Pearl 8100
* Blackberry Pearl 8110
* Blackberry Pearl 8120
* Blackberry Pearl 8130
* Blackberry Curve 8300
* Blackberry Curve 8310
* Blackberry Curve 8320
* Blackberry Curve 8330
* Blackberry 8800
* Blackberry 8820
* Blackberry 8830

We are offering this service NATION-WIDE and each repair comes with a 90 day warranty and a 30 day 100% refund policy. We can even have your Blackberry picked up at your location and delivered back to your location overnight. Return overnight FedEx shipping is just $9!

We have been steadily repairing many Blackberry LCD Screens for the last 2 years and are now expanding our Blackberry repair lines per customer requests. Our new Blackberry Trackball Repair Service is sure to be a hit and is a highly needed repair. We’re happy to make it affordable and offer new parts, we wouldn’t have it any other way.

So there you have it. Don’t despair – trust Mission Repair –

Talk to you soon, Ryan